Warranties

HOMEOWNER OBLIGATIONS

ACCORDING TO CARPET MILLS FOR  WARRANTIES

What you must do

In order to maintain and protect your coverage under the terms of these warranties, you must do the following:

1. Keep proof of purchase in the form of a bill, invoice, statement, or this completed warranty brochure from your Shaw retailer, showing the price

you paid for the carpet, excluding pad and labor.

PRO CLEAN HAS A GOOD RELATIONSHIP WITH NEARLY ALL OF THE FLOORING RETAILERS IN THE AREA. IF YOU

HAVE TROUBLE LOCATING YOUR PAPERWORK, WE CAN HELP.

 

2. Install your carpet according to the guidelines outlined in the Carpet and Rug Institute Residential Installation Standard CRI-105, and maintain

your carpet according to the recommendations described in the Shaw “Carpet Care and Maintenance” booklet.

PRO CLEAN CAN POINT OUT, AND IN MOST CASES, RESOLVE YOUR INSTALLATION ISSUE

 

 

3. Be able to show proof of periodic steam cleaning by a professional cleaning service. A bill, invoice, or statement showing cleaning service

with descriptions will serve as proof. A minimum of one cleaning every two years is required. Depending on the level of traffic, family size,

soil conditions adjacent to the home, and other circumstances, more frequent cleaning may be advisable. Please refer to the cleaning

recommendations contained in the Shaw “Carpet Care and Maintenance” booklet.

DON’T WORRY, PRO CLEAN HAS ALL INVOICES ON FILE TO HELP DEFEND YOU IF A WARRANTY ISSUE SHOULD ARISE

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